Privacy Policy

Privacy Policy

Effective Date: 2-6-2025

NHC Plumbing NV (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit https://nhcplumbingnv.com/ and interact with our services, including SMS/text messaging.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and any other details provided through contact forms, service inquiries, or SMS opt-ins.
• Text Message Data: If you opt in to receive SMS communications, we collect your phone number, consent preferences, and message interactions.
• Usage Data: IP addresses, browser types, and website activity collected through cookies and analytics tools.

2. How We Use Your Information

Your information is used to:

• Provide and improve our plumbing services.
• Respond to inquiries, schedule appointments, and send service-related notifications.
• Send SMS updates, appointment reminders, and promotional messages (with your consent).
• Analyze website traffic and improve user experience.
• Comply with legal obligations.

3. Text Message Consent Policy

By opting in to our SMS messaging service, you agree to receive text messages from NHC Plumbing NV related to:

• Service confirmations and reminders.
• Emergency service updates.
• Promotional offers and discounts.

Opt-In Process

To subscribe to our SMS program, you can:

• Check the "I agree to receive text messages" box on our website’s contact form.
• Text JOIN to [Insert Short Code or Phone Number] to opt in.
• Confirm your subscription via a reply message.

"Thank you for subscribing to NHC Plumbing NV text alerts. Expect service updates & offers. Msg freq varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out. Privacy policy: Privacy Policy

Opt-Out Instructions

You can unsubscribe at any time by replying STOP to any message. Once unsubscribed, you will receive a final confirmation message stating:
"You have successfully unsubscribed from NHC Plumbing NV text alerts. No further messages will be sent."

Help Instructions

For support, reply HELP to any message or contact:
📧 nhcplumbingnv@gmail.com | 📞 775-386-2505

Message Frequency & Fees

• Message frequency varies based on your interactions with our services.
• Standard message and data rates may apply.

4. Commitment to Data Privacy & Protection

No Unauthorized Data Transfers

We do not sell, rent, or transfer your personal data to external organizations, third parties, or marketing agencies beyond the necessary exceptions outlined in this policy.  'We do not share mobile information with third parties for marketing purposes.' 

Authorized Data Sharing Exceptions

We may share your data only with:

• Trusted service providers assisting with scheduling, payment processing, or customer support. These providers are contractually obligated to protect your data.
• Legal authorities, when required by law, subpoena, or regulatory compliance.

Strict Data Security & Unauthorized Sharing Prevention

To safeguard your personal data, we implement:

• Strict Access Controls: Only authorized personnel have access to personal information.
• Regular Audits: We conduct periodic security audits to detect and prevent unauthorized data sharing.
• Data Encryption: Sensitive customer information is encrypted during storage and transmission.
• Non-Disclosure Agreements (NDAs): Employees and service providers handling data must sign NDAs to prevent misuse.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience. You may adjust your browser settings to disable cookies, but this may impact website functionality.

6. Your Rights

You have the right to access, update, or request deletion of your personal information. Contact us at [Insert Contact Email] for such requests.

7. Changes to This Policy

We reserve the right to update this Privacy Policy. Changes will be posted with an updated effective date.

8. Contact Us

For privacy concerns, contact us at:
📧 nhcplumbingnv@gmail.com | 📞 775-386-2505